Cenex Total Protection Plan® warranty
OVERVIEW
You’ve made a huge investment in your equipment, and keeping your equipment running at peak performance is critical to your business. That is why we offer the Cenex Total Protection Plan warranty. A comprehensive risk management tool for your operation that keeps you in the field and provides you peace of mind.
Cenex® keeps your equipment running so you can keep working
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Equipment coverage
Covers up to 10 years or 10,000 hours on new equipment and up to 8 years or 8,000 hours on used equipment -
Extended protection
Extend protection well beyond the original equipment manufacturer warranties -
Proactive reminders
With periodic maintenance reminders to help keep your equipment in top condition -
Oil analysis test
LubeScan® Used Oil Analysis fluid sample reports provide insight into the inner workings of your machine -
Product rebates
Earn $200 in Cenex products upon warranty activation -
Transferable
Increase the value of your used equipment by informing the buyer that they can request CHS to transfer the warranty to their name
Unsurpassed coverage for peace of mind
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Protect your agricultural equipment
When you use Cenex lubricants and Cenex Ruby Fieldmaster® premium diesel fuel exclusively, you’ll get up to 10 years or 10,000 hours of engine and transmission coverage (8 years or 8,000 hours on used equipment). See full list of component coverage in our brochure. Covered farming equipment includes tractors (50+ horsepower), combines, harvester, sprayers and more. Most brands are covered-John Deere, Caterpillar, Volvo, Komatsu, Tigercat, Valmet and more.
Read the full warranty overview
Cenex covered products
Cenex® Ruby Fieldmaster®
Fueled by Innovation. Powered to Perform.®
Precisely formulated premium off-road diesel with a terminally injected additive package for optimal power, performance and protection.
Maxtron® Enviro-EDGE® Full-Synthetic Diesel Engine Oil
Full-synthetic heavy duty diesel engine oil formulated with industry leading 5 SSI EnduroVis™ star polymer technology for highest level of oil durability and engine performance. Available in 5W-40 Viscosity grade.
Maxtron® DEO Synthetic Blend Diesel Engine Oil
Synthetic blend heavy-duty diesel engine oil formulated with industry leading 5 SSI EnduroVis™ star polymer technology for exceptional oil durability and improved engine performance. Available in 15W-40 and 10W-30 viscosity grades.
Maxtron® GL Full-Synthetic EP Gear Lubricant
A full-synthetic, multi-purpose, extreme pressure (EP), GL-5 gear lubricant specially formulated for extended drain, exceptional durability and enhanced all-season performance. Provides outstanding shear resistance, oxidation and thermal stability to minimize sludge and varnish for longer gear life. Available in SAE 75W-140 viscosity grade
Maxtron® THF+ full-synthetic tractor hydraulic fluid
Qwiklift® HTB® anti-wear tractor hydraulic fluid
Superlube TMS® Para-Synthetic Diesel Engine Oil
It's a great program and it's not hard to do.
The Cenex Total Protection Plan is a nice backup in case something unforeseen happens.
Enroll your equipment
Frequently asked questions
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For all components listed, used fluid samples should be submitted at minimum annually. Follow these guidelines for submitting used fluid samples:
- Engine: Submit used fluid sample at each oil change or drain
- Transmission/Hydraulics/Final Drive (common sump): Submit used fluid sample every 300 hours
- Transmission only: Submit used fluid sample every 300 hours
- Hydraulics only: Submit used fluid sample every 300 hours
- Differentials: Submit used fluid sample annually
- All other covered components: Excluding fuel-related components, submit a used fluid sample annually
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To ensure your LubeScan sample is processed correctly, attach the pre-printed ALS labels from your Approval Welcome Kit on your Sample Identification Form, which you’ll find in the official LubeScan Used Oil Analysis sample kits from your Cenex® distributor. Once your sample container is filled and the form is properly labeled and completed, mail it using a black mailing canister and/or mailing sleeve.
Mail to:
ALS Tribology Lab: LubeScan
935 Sunshine Road
Kansas City, KS 66115-1122Download the user-friendly ALS Webtrieve™ Mobile app for faster sample entry.;
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Several requirements are necessary for the Cenex Total Protection Plan warranty to be transferred to a new operator:
- There must be more than 12 months remaining in the warranty term.
- The new operator must own (or lease) and operate the warrantied agricultural equipment within the CHS Energy trade territory.
- A request to transfer an existing warranty must be completed online within 30 days of acquisition.
- The new operator must fully comply with obligations outlined in the Agreement of Responsibility found in the online Equipment Warranty Transfer Request.
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- Contact the distributor where you purchased Cenex products used in the covered equipment. Call CHS Lubricants Technical Services at 1-800-852-8186, to inform them which equipment service center you intend to utilize for potential repairs as CHS reserves the right to deny use of service centers not approved by CHS.
- Submit a used oil sample using a LubeScan Used Oil Analysis kit. For fuel related claims, submit a fuel sample using a fuel kit container. Samples must be submitted before repair work is initiated.
- Retain all replaced parts as CHS Technical Services may inspect failed or replaced parts during the claims review process.
- Repaired components must be refilled with Cenex Covered Fluids to ensure continued warranty coverage.
- The warranty holder must submit an invoice for the work completed within 90 days from final invoice date.
